FAQs

FAQ's

On Our Windscreen Repair and Replacement Services

Frequently Ask Questions
And Why You Should Choose AutoGlaze

If you have any questions that have not been answered below please give us a call on 01782 281 884 or contact us via our contact page.

Your frequently asked questions answered

Yes, depending on the type of damage, mobile windscreen repair may be available on request across Staffordshire & Cheshire, helping to prevent further damage and keep you safe on the roads.

If your car windscreen is cracked, you shouldn’t drive it anywhere unless it’s to get a windscreen repair or replacement. Driving a vehicle in unsafe conditions could be seen as a driving offence, which means if the crack is in your line of sight it could even be illegal.

It usually only takes around an hour for a windscreen replacement, however, it’s the vehicle shouldn’t be driven for at least 30 minutes afterwards to let the glue properly set. It can also take slightly longer if you have a heated windscreen due to the recalibration time.

If you have a cracked windscreen that needs replacing, it’s often a cheaper option to go through your insurance (if your cover includes glass damage). While a lot of people worry that this may affect their no-claims bonus, you’ll be happy to know that’s not the case. However, claiming on your insurance may affect your premium next time you come to renew it.

Yes, we can replace both front and rear heated windscreens. However, as heated windscreens need recalibrating after replacement, you may need to bring your vehicle into our workshop.

Yes, a damaged, chipped or cracked windscreen could result in your vehicle failing its MOT – especially if the damage is 40mm or more in size.

Your vehicle could even fail its MOT if a 10mm sized chip falls within ‘Zone A’ – i.e. in the driver’s line of sight.

For more information on windscreen chip placement, see the below image.

A diagram of a windscreen that is labelled with different sections for Windscreen Repair in Stoke

Some FAQs we might ask when you contact us for a quotation

For vehicles with automatic lights or wipers, these generally look like a camera lens from the outside and is around or built into the rearview mirror.

Vehicles with heated windscreens have very faint lines barely visible from top to bottom and usually have a button near to the heated rear window switch.

These windscreens have a built-in sunstrip across the top of the glass which fades out gradually, the colour of the strip can be blue, bronze, green or light grey.

A system, which warns the driver when a white line is crossed without indicating. Most make an audible sound or vibrate the steering wheel to warn the driver.

A system where images of information are projected onto the inside of the windscreen such as speed or sat nav directions.

Autoglaze • Mobile Service On Request

We’ll Ensure You’re Back On The Road Safely

Whether you’re looking for a stone chip repair, windscreen repair or a full windscreen replacement, choose AutoGlaze for a reliable service throughout Staffordshire and Cheshire.

Call us today on 01782 281 884 or contact us below.

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